The Workshop That Changes the Project
Most workshops produce sticky notes and good vibes. A few produce one insight that reframes everything. The difference is the setup, not the activities.
Tagged
UX Research
User research spanning 80+ interviews, 1,000+ survey respondents, and 20+ discovery workshops. Synthesis methods, research-backed personas, and evidence-driven prioritization.
4 results
Revenue Cycle Management. Redesigned.
Redesigned a healthcare clinic's revenue cycle management from patient intake to payment collection. Solo UX design, 6-week sprint, A/B tested with real patients.
Read Case Study →5 Min Read
The Hardest Part Wasn't the Research
How 6 weeks of UX research synthesis turned 18 months of fragmented LGBTQ+ healthcare data from 715+ respondents into product decisions a team could ship against.
Read Case Study →8 Min Read
Inclusive Healthcare by Design
How we designed an inclusive sexual health platform for the LGBTQ+ community where regulatory compliance and user dignity were the same problem. 6 certifications, mobile and web.
Read Case Study →8 Min Read