The Hardest Part Wasn't the Research

How 6 weeks of synthesis turned 18 months of fragmented LGBTQ+ healthcare data into decisions a product team could ship against.

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715+ respondents and 39+ interviews synthesized into 9 confirmed problem spaces

Museum of Problems: gallery-format workshop gave 14 people shared ownership of what to build

Confidence tracking caught a near-miss -- killed streak gamification before it shipped

Priorities anchored 7 months of development, survived a regulatory pivot without re-litigation

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